Customer Privacy & Safety Policy

How we look after your information when you use our website and services.

Elite Property and Services Ltd is committed to protecting your privacy and handling your personal information responsibly, in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Information we collect

We collect information you provide directly — for example when you make an enquiry, request a valuation or subscribe to updates — and website usage information collected through cookies and log files.

How we use your information

We use your information to respond to you, provide our sales, lettings and valuation services, and improve our website. We do not sell your personal information or pass it to third parties except where necessary to provide our services, with your permission, or where required by law.

Data storage and security

All personal data held by us is stored securely, whether electronically or on paper, with appropriate measures to prevent unauthorised access.

How long we keep your data

We keep personal data only for as long as necessary for the purposes for which it was collected, or as required by our legal obligations, after which it is securely deleted or destroyed.

Your rights

You have rights over your personal data, including to access it, correct it, or ask us to delete it. To exercise these rights, contact us at enquiries@eliteproperty-services.co.uk or 02030266071. You may also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

External links

Our website may link to external sites. We are not responsible for the content or privacy practices of those sites.

Changes to this policy

If this policy changes, we will post an updated version on this page. Please review it regularly.